Legal
Privacy Policy
Last updated: August 28, 2026
1. What we collect
When you submit a booking inquiry or subscribe to our communications, we collect the information you provide: name, email address, mobile phone number, and details about your event. We do not collect payment information through the Site.
2. How we use it
We use your information to respond to inquiries, coordinate bookings, and, with your consent, send marketing emails and SMS messages about artist news, shows, and presales. We do not sell your personal information, and we do not share it with third parties for their own marketing.
3. Email & SMS consent
Marketing emails and texts are sent only with your express opt-in consent, as required by the Florida Telephone Solicitation Act and the TCPA. Consent is not a condition of any purchase. You can withdraw consent at any time: reply STOP to any text, use the unsubscribe link in any email, or contact us directly. Mobile opt-in data and consent records are retained as proof of consent and are never shared with third parties for marketing.
4. Service providers
We use trusted service providers (email/SMS delivery platforms, form processing) that handle your data solely on our behalf under confidentiality obligations.
5. Retention & security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing bookings@hyphentalentagency.com. Florida residents may have additional rights under the Florida Digital Bill of Rights.
7. Children
The Site is not directed to children under 13, and we do not knowingly collect their information.
8. Changes & contact
We may update this policy; the “Last updated” date reflects the current version. Questions: bookings@hyphentalentagency.com · 305-401-6168 · Miami, FL.
